About UsConsulting ServicesThought LeadershipTools & ResourcesContact Us

webassets/Campaignist-3-legs.jpg

1. CVM Audit: Customer Value Management (CVM) Audit

Campaignist consultants perform a thorough audit of marketing strategies, campaign execution and customer interaction management with a focus on enabling and improving the following capabilities:
  • Insight management: An in-depth analysis of how customer value insights are captured and applied
  • Lifecycle ROI: An audit of Customer Lifecycle Vanagement (CLM) ROI and optimization recommendations
  • Campaign optimization: Hands-on assistance with closed-loop campaign design, development, execution and continual improvement
  • Data strategy: Creation of Customer Value Management (CVM) data acquisition and application strategies

Each engagement begins with a Pilot study and audit to determine current state weakness in CVM and real-time marketing processes and leads to a forecast of the potential bottom-line impact of improvements. Initial studies will lead to a formal ROI-driven proposal with specific set of time-bound deliverables, governance processes and resource requirements. Campaignist's focus is always on immediately actionable solutions in the context of a strategic roadmap supported by advances analysis and modeling.

2. PM+SME: Marketing Program Leadership and Project Management

Campaignist teams have delivered challenging projects in the US, China, India and Europe – with diverse stakeholder groups and on-the-ground project teams in complex multicultural environments. Experienced project and customer decisioning leadership on challenging MRM and CRM engagements have consistently resulted in team deliverables that exceeded stakeholder expectations and enabled implementation teams to reach their deadlines and return-on-investment (ROI) goals.
  • Statement of Work development with business requirements and traceability matrices
  • Program and project management (implementation teams of as many as 50 people)
  • Marketing best-practice and performance management subject-matter expert (SME)
  • Predictive modeling and propensity scoring team management experience (SAS)
  • Enterprise marketing business analysis and application integration

3. Real-time Decisioning: Marketing Solution Integration and Development

Today's continuously connected consumers make well-informed buying decisions in moments –  after little or no interaction with the companies they are buying from. Campaignist can help you make the most of every customer encounter –  online and offline –  and help you rapidly implement an enterprise-wide, real-time Customer Value Management (CVM) solution that helps you help customers intuitively make better buying decisions. 

Campaignist can rapidly help you deploy a closed-loop marketing solution with the right elements and data at the core, which can interlink all channels of communications to a central decisioning platform –  controlled by your marketing team. This eliminates overlapping contacts, confusing offers and wasted opportunities to deepen your relationship with customers and increase the value you each bring to the table.

webassets/RTDS.jpg